Quality Standards and Compliance
We at D.C.Martin have taken Quality very seriously. As the Automotive Industry-driven ISO Certification requirements became known, we recognized this not as a mandatory ante, but as an opportunity to reorganize and re-engineer our already customer-driven organization. Rather than simply applying the obvious area of our organization, Service and Calibration Systems, we have invested the time in applying our Quality Standards to every aspect and department in the company. Sales, Service, Accounting, Finance, Customer Service, Rental Department, HR, Purchasing, and Contract Services are all subject to audit - review - compliance analysis. This has made not only our Quality System a living / breathing document, it has made our whole organization more aware, responsive, and successful.
DC Martin & Son Scales Inc. Is accredited to ISO/IEC 17025.
For more information, please contact our Quality Systems Mgt. Rep. Pam Meier.
QUALITY POLICY STATEMENT
Each of us will take whatever preventive action is required to deliver defect-free work, on time, to all of our customers and to continually improve our quality system.
QUALITY PRINCIPLES
- Never pass on a defect to a team member
- Deliver defect-free work on time, every time
- Work in conformance to a customer's expectations
- Clearly establish procedures for achieving requirements
- Do it right the first time
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Site Contents Copyright ©2001 D.C. Martin & Son Scales, Inc.
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